LINE Ends Support for Older App Versions: How to Check and Update Yours

Published: November 2, 2026

Think of an older phone that has run the same LINE version for two years. Chats open, stickers load, calls ring, and nothing looks wrong. Then November 4 arrives, and LINE stops supporting any app version older than 14.6.3 on iPhone and iPad or older than 14.4.6 on Android.

LINE’s notice says it plans to end support and does not list exactly which features stop first. So the sensible move is not to wait and see. Check your version today and update it so you can continue using LINE. Keep in mind that some features may not be available on older operating systems.

This guide walks through how to check, what to do when the update button is missing, and how to move your account safely if the phone is simply too old.

Quick Fix

1. Open LINE, go to Home > Settings > About LINE, and note your version number.
2. Compare it: iPhone/iPad needs 14.6.3 or newer, Android needs 14.4.6 or newer.
3. Update LINE from the App Store or Google Play.
4. No update showing? Update the phone’s system first: iOS/iPadOS 15.0 or newer, or Android 8.0 or newer.
5. Phone can’t reach those versions? Back up your chats and move your account to another phone before November 4.

If your LINE app meets the required version and your phone runs a supported operating system, this specific support change should not affect you.

What LINE Actually Announced

Here is what LINE’s official notice says, without the guesswork:

• Support ends on November 4, 2026 for LINE versions earlier than 14.6.3 (iOS/iPadOS) and earlier than 14.4.6 (Android).
• To keep using LINE, you need to keep both the phone’s system and the LINE app up to date.
• If the phone runs iOS/iPadOS 14.8.1 or earlier, or Android 7.1.2 or earlier, update the system to the minimum first and then update LINE.

One more detail matters here. Every phone system has a limit on how new a LINE version it can run. LINE lists these limits for older systems:

Phone system	Newest LINE it can run
iOS/iPadOS 15	14.6.3
iOS/iPadOS 16	15.7.2
iOS/iPadOS 17	26.1.1
Android 8.0 to 8.1	14.4.6
Android 9	15.2.1
Android 10	15.15.1

The November 4 minimum is iOS/iPadOS 15.0 or Android 8.0, and phones on those versions can still meet it. But they cannot run the newest LINE. The most they can install is 14.6.3 on iOS/iPadOS 15 and 14.4.6 on Android 8.0 to 8.1. LINE’s recommended setup for the latest version is iOS/iPadOS 18 or Android 11 or later. LINE also warns that if an app goes without updates for a long time, you may not be able to restore data such as chat history.

How to Check Your LINE App and Phone Version

Check Your LINE App Version

Open LINE, tap Home, then Settings, then About LINE. The version number appears there. Menu names can shift slightly between app versions, so look for the “About” option if the wording differs.

Check Your Android or iPhone Version

• Android: Settings > About phone > Android version
• iPhone/iPad: Settings > General > About > iOS Version (or iPadOS Version)

Write both numbers down. Together they tell you which fix below applies.

How to Prepare LINE Before Support Ends

Update Your Android or iPhone System

LINE’s system requirements page lists the minimum: iOS/iPadOS 15.0 or Android 8.0.

• iPhone/iPad: Settings > General > Software Update
• Android: Settings > System (or About phone) > Software update

Keep the phone plugged in and on Wi-Fi during the update.

Update LINE

Open the App Store or Google Play, search for LINE, and tap Update. LINE also has an official LINE update page that sends you to the right store.

If the Update Button Does Not Appear

Here is what to check:

• The phone system is still below the minimum (go back to Step 1).
• Storage is full, so the store cannot download the file.
• The store app is signed out or needs its own update.
• The device has no Google Play. LINE says such Android devices cannot update the app and recommends a device that supports Google Play.

If the system is new enough and the update still will not show, LINE advises contacting your OS provider, meaning Apple or your phone maker.

Restart LINE and Your Phone

After updating, close LINE fully and open it again. If it still acts strange, restart the phone. It sounds basic, but it is worth trying after a big update.

Check Your Account Details Before Any Change

Before touching a backup or a new phone, confirm that the phone number and email registered in LINE are ones you still use. LINE recommends resetting your password too if you are unsure of it, because account transfer may ask for these details. If you don’t have a phone number registered, linking an Apple ID or Google account gives you another transfer option. If your old phone still works, you can also use the easy transfer QR code, which does not require a phone number.

One regional note: LINE says transferring an account with a phone number is available only in Hong Kong, Japan, Korea, Taiwan, and Thailand. The transfer methods you see depend on your region. If the old phone still works, the easy transfer QR code in Step 7 is the alternative.

Back Up Your Chat History

Older chats do not move to a new phone unless you back them up first.

1. Open LINE > Home > Settings > Chat history backup.
2. Tap Back up now. If that button is missing, tap Create backup PIN and back up chat history and set a six-digit PIN.
3. Make sure iCloud Drive (iPhone) or Google Drive (Android) is on, with enough free space and a steady connection.

LINE’s Standard Backup guide explains Standard and Premium Backup, and the easy transfer QR code is covered in Step 7. Here are your three options:

• Standard Backup: Saves text messages only, to iCloud Drive or Google Drive. It works only between phones with the same system, such as iPhone to iPhone or Android to Android.
• Moving between systems (Android to iPhone or the reverse): The easy transfer QR code carries over the last 14 days of chats, including photos, videos, files, and voice messages.
• Premium Backup: Also saves photos, videos, files, and voice messages, and can move more than 14 days of chats between different systems. It is only for LYP Premium or LINE Premium members, and LINE’s guide lists Japan, Taiwan, and Thailand, so it may not be available where you live.

If you only need the last 14 days, the QR code transfer in Step 7 handles it even without a backup, as long as the old phone still works.

Move Your Account to a Supported Phone

Following LINE’s QR code transfer guide, the easy transfer QR code method works like this. You need both phones, both connected to the internet, and LINE must still work on the old one.

1. On the new phone, install LINE, open it, and tap Log in (on Android, tap Main device > OK).
2. Tap Log in with QR code > Scan QR code.
3. On the old phone, open LINE and tap Settings > Easy transfer QR code under Backup and transfer. The old phone now shows the QR code.
4. Scan that QR code with the new phone, then confirm the “Did you just scan this QR code?” pop-up.
5. Tap Log in on the new phone. If you backed up your chats, choose whether to restore them.

Once the data finishes syncing, LINE logs you out of the old phone automatically. If you skip the transfer entirely, LINE says your friends, groups, chat history, and purchase history will be lost.

Can You Still Use LINE on a PC?

LINE for Windows and Mac has its own requirements, separate from this phone notice. LINE recommends Windows 10 (version 1607 or later, 64-bit) or macOS Sonoma 14 or later for the newest version, and a Chrome browser version also exists.

There is a catch. You cannot create a new LINE account on a PC. You can log in with a QR code, biometric login, or your registered email and password. On a first login or after a reinstall, LINE may show a verification code that you need to confirm through LINE on your main phone, as explained on LINE’s PC login page.

So a PC is a handy second screen, but it should not be your plan B. A new login or reinstall can ask for that phone verification, and LINE says email and password details are checked or updated from the main phone.

What If Your Older Phone Cannot Run the Required LINE Version?

Sometimes the phone simply stops getting updates. In that case you have two realistic choices:

• Use a spare phone you already have, as long as it runs iOS 15 or Android 8 or newer. On Android, it also needs Google Play.
• Switch to a newer phone, and aim higher than the bare minimum. LINE recommends iOS 18 or Android 11 and later to run the latest version.

Whichever you pick, finish the backup in Step 6 first, then transfer the account.

Frequently Asked Questions (FAQs)

Does this change also affect iPads and Apple Watches?

Yes. iPads follow the same rule as iPhones: LINE 14.6.3 or newer on iPadOS 15.0 or later. For Apple Watch, the paired iPhone needs LINE 14.6.3 or newer. A watch on watchOS 7.6.2 or earlier needs the iPhone updated to iOS 15, the watch updated to watchOS 8, and then LINE updated on the iPhone.

Will my LINE account be deleted if the app stops opening on my old phone?

LINE’s notice does not say accounts will be deleted. The real risk is losing access from that phone and losing chats you never backed up. Moving the account to a supported phone keeps your friends, groups, and purchased stickers, emoji, and themes. Your purchased LINE Coin balance moves only if you stay on the same system (iPhone to iPhone or Android to Android), not between iPhone and Android.

Is the backup PIN the same as my LINE password?

No. The backup PIN is a separate six-digit number you create inside the chat backup settings. LINE asks you to create it if the Back up now button is missing. Keep it somewhere safe, apart from your password.

Conclusion

November 4 only becomes a problem for phones that are stuck on old software. Check your LINE version, update the phone system if needed, update the app, and keep a chat backup ready. If the phone cannot reach the minimum, a supported phone and a clean account transfer are the safest way forward. Do it a day or two ahead, not on the last night.